{"id":7154,"date":"2023-01-02T16:27:01","date_gmt":"2023-01-02T16:27:01","guid":{"rendered":"https:\/\/saint.groupdpo.com\/inicio\/faqs\/"},"modified":"2025-01-29T16:14:32","modified_gmt":"2025-01-29T16:14:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/saint.groupdpo.com\/pt-pt\/inicio\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ededed&#8221; custom_padding=&#8221;195px||||false|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1380px&#8221; custom_margin=&#8221;-1px|auto||auto||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;22px&#8221; header_font=&#8221;Alata|700|||||||&#8221; header_text_color=&#8221;#7C1111&#8243; header_font_size=&#8221;62px&#8221; header_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_text_color=&#8221;#3278ad&#8221; header_2_font_size=&#8221;55px&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||1px|||&#8221; header_font_tablet=&#8221;&#8221; header_font_phone=&#8221;&#8221; header_font_last_edited=&#8221;on|tablet&#8221; header_font_size_tablet=&#8221;62px&#8221; header_font_size_phone=&#8221;52px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;45px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>FAQs<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#6d6d6d&#8221; text_font_size=&#8221;18px&#8221; header_font=&#8221;Alata|700|||||||&#8221; header_text_color=&#8221;#7C1111&#8243; header_font_size=&#8221;62px&#8221; header_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Montserrat|700|||||||&#8221; header_2_text_color=&#8221;#3278ad&#8221; header_2_font_size=&#8221;55px&#8221; header_2_line_height=&#8221;1.5em&#8221; custom_margin=&#8221;||1px|||&#8221; hover_enabled=&#8221;0&#8243; header_font_tablet=&#8221;&#8221; header_font_phone=&#8221;&#8221; header_font_last_edited=&#8221;on|tablet&#8221; header_font_size_tablet=&#8221;62px&#8221; header_font_size_phone=&#8221;52px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;45px&#8221; header_2_font_size_phone=&#8221;45px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Aqui est\u00e3o as respostas \u00e0s perguntas mais frequentes sobre Prote\u00e7\u00e3o de Dados, Prote\u00e7\u00e3o de Den\u00fancias, Seguran\u00e7a da Informa\u00e7\u00e3o e Conformidade Regulamentar na SAINT .<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1380px&#8221; custom_margin=&#8221;-1px|auto||auto||&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_toggle title=&#8221;Onde posso consultar os regulamentos legais em vigor relativos \u00e0 prote\u00e7\u00e3o de dados pessoais?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Consulta <a target=\"_blank\" rel=\"noopener\">aqui<\/a> os regulamentos sobre a prote\u00e7\u00e3o de dados pessoais.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Onde posso encontrar os regulamentos legais actuais relativos \u00e0 prote\u00e7\u00e3o de denunciantes?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]You can find the applicable legal regulations regarding Whistleblower Protection at this <a href=\"\" target=\"_blank\" rel=\"noopener\">link<\/a>.[\/et_pb_toggle][et_pb_toggle title=&#8221;Podes consultar os regulamentos legais aplic\u00e1veis em mat\u00e9ria de Seguran\u00e7a da Informa\u00e7\u00e3o e Ciberseguran\u00e7a nesta liga\u00e7\u00e3o.&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]You can consult the applicable legal regulations regarding Information Security and Cybersecurity at this <a href=\"\" target=\"_blank\" rel=\"noopener\">link<\/a>.[\/et_pb_toggle][et_pb_toggle title=&#8221;Onde posso encontrar um gloss\u00e1rio com os principais conceitos sobre prote\u00e7\u00e3o de dados?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]The Data Protection Glossary is accessible via this <a href=\"\" target=\"_blank\" rel=\"noopener\">link<\/a>.[\/et_pb_toggle][et_pb_toggle title=&#8221;Onde posso consultar as pol\u00edticas de prote\u00e7\u00e3o de dados pessoais em vigor?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Podes consultar as pol\u00edticas de prote\u00e7\u00e3o de dados em vigor na altura atrav\u00e9s desta <a href=\"https:\/\/saint.groupdpo.com\/pt-pt\/inicio\/politicas\/protecao-de-dados\/\" target=\"_blank\" rel=\"noopener\">liga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Onde posso encontrar as actuais fichas de informa\u00e7\u00e3o sobre processamento de dados?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]You can consult the available Data Processing Information Sheets at this <a href=\"https:\/\/saint.groupdpo.com\/pt-pt\/inicio\/informacoes\/\" target=\"_blank\" rel=\"noopener\">link<\/a>.[\/et_pb_toggle][et_pb_toggle title=&#8221;Como posso exercer os meus direitos de prote\u00e7\u00e3o dos dados pessoais?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]To exercise your Data Protection rights, you can use the form available at this <a href=\"https:\/\/saint.groupdpo.com\/pt-pt\/inicio\/formularios\/\" target=\"_blank\" rel=\"noopener\">link<\/a>.[\/et_pb_toggle][et_pb_toggle title=&#8221;Como posso comunicar um incidente de viola\u00e7\u00e3o de dados pessoais?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>A comunica\u00e7\u00e3o de incidentes de viola\u00e7\u00e3o de dados pessoais pode ser feita utilizando o formul\u00e1rio de comunica\u00e7\u00e3o de incidentes dispon\u00edvel nesta <a href=\"https:\/\/saint.groupdpo.com\/pt-pt\/inicio\/formularios\/\" target=\"_blank\" rel=\"noopener\">liga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Quais s\u00e3o os contactos do respons\u00e1vel pela prote\u00e7\u00e3o de dados?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]V\u00ea <a href=\"\/p\/dataprotectionofficer\/\" target=\"_blank\" rel=\"noopener\">aqui<\/a> os contactos do respons\u00e1vel pela prote\u00e7\u00e3o de dados.[\/et_pb_toggle][et_pb_toggle title=&#8221;Como podes apresentar uma queixa por neglig\u00eancia?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>A den\u00fancia de pr\u00e1ticas il\u00edcitas pode ser feita atrav\u00e9s do formul\u00e1rio dispon\u00edvel na plataforma do Canal de Den\u00fancias, acess\u00edvel atrav\u00e9s deste <a href=\"https:\/\/saint.groupdpo.com\/pt-pt\/inicio\/formularios\/\" target=\"_blank\" rel=\"noopener\">link<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Quais s\u00e3o os canais de reclama\u00e7\u00e3o atualmente dispon\u00edveis?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]V\u00ea <a href=\"\" target=\"_blank\" rel=\"noopener\">aqui<\/a> os canais de den\u00fancia dispon\u00edveis.[\/et_pb_toggle][et_pb_toggle title=&#8221;Onde posso apresentar uma queixa de forma an\u00f3nima?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Utiliza o Formul\u00e1rio de Den\u00fancia selecionando a op\u00e7\u00e3o de anonimato, atrav\u00e9s desta <a href=\"https:\/\/canaldedenuncia.protecaodedenunciantes.com\/#\/?lang=en\" target=\"_blank\" rel=\"noopener\">liga\u00e7\u00e3o<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Como posso comunicar um incidente de seguran\u00e7a da informa\u00e7\u00e3o ou de ciberseguran\u00e7a?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]To report an information security or cyberspace incident use the Security Incident Reporting Form, accessible via this <a href=\"https:\/\/saint.groupdpo.com\/pt-pt\/inicio\/formularios\/\" target=\"_blank\" rel=\"noopener\">link<\/a>.[\/et_pb_toggle][et_pb_toggle title=&#8221;Quais s\u00e3o os pontos de contacto de seguran\u00e7a permanente que posso utilizar?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]See <a href=\"https:\/\/saint.groupdpo.com\/pt-pt\/inicio\/seguranca\/\" target=\"_blank\" rel=\"noopener\">here<\/a> the Permanent Security Contact Points.[\/et_pb_toggle][et_pb_toggle title=&#8221;Como \u00e9 que posso pedir ajuda ou apoio?&#8221; toggle_icon=&#8221;&#x27;||divi||400&#8243; open_toggle_icon=&#8221;&#x4a;||divi||400&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;Montserrat|700|||||||&#8221; title_font_size=&#8221;18px&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]You can request help or support through the contacts available at this <a href=\"\/p\/support\/\" target=\"_blank\" rel=\"noopener\">link<\/a>.[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQsAqui est\u00e3o as respostas \u00e0s perguntas mais frequentes sobre Prote\u00e7\u00e3o de Dados, Prote\u00e7\u00e3o de Den\u00fancias, Seguran\u00e7a da Informa\u00e7\u00e3o e Conformidade Regulamentar na SAINT .Consulta aqui os regulamentos sobre a prote\u00e7\u00e3o de dados pessoais.You can find the applicable legal regulations regarding Whistleblower Protection at this link.You can consult the applicable legal regulations regarding Information Security and [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":7136,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-7154","page","type-page","status-publish","hentry","category-sem-categoria"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/pages\/7154","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=7154"}],"version-history":[{"count":3,"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/pages\/7154\/revisions"}],"predecessor-version":[{"id":7255,"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/pages\/7154\/revisions\/7255"}],"up":[{"embeddable":true,"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/pages\/7136"}],"wp:attachment":[{"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=7154"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/categories?post=7154"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/saint.groupdpo.com\/pt-pt\/wp-json\/wp\/v2\/tags?post=7154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}